FAQ

What is the difference between graphite and carbon fibre pickleball paddles?

The short answer is carbon fibre paddles will offer a lot more spin and control where as graphite paddles tend to have a little more power. With more technology in the works, carbon fibre paddles are becoming more powerful and are the preferred paddle for players. You can access a more in depth look into the difference in our blog here.

How do I choose the right paddle for my play style?

Choosing the right paddle is crucial to improving your game. You first need to figure out if you are an aggressive player or a control player. If you like to reset and drop, then a control paddle with a larger thickness is for you. If you like to drive and speed up, then a paddle that has a smaller thickness is for you. Do keep in mind that you need to have relatively quick hands at the net. Heavier paddles with have more power than lighter paddles. 

Are indoor and outdoor balls interchangeable?

No, they are not interchangeable. Indoor balls have 26 holes and are used for smoother surfaces such as gym floors. Outdoor balls have 40 smaller holes and can used inside or outside but on dedicated pickleball courts that use tennis court style acrylic surfaces. You can read more about the differences in our blog here.

How do I know what paddle weight is best for me? 

That all comes down to preference. If you want faster hands at the net, then a lighter paddle will be better, but you will be sacrificing power. Whereas a heavier paddle will provide more power but slower hand speed. You can also experiment on the weight you like by using lead tape and placing it on different parts of the paddles.

Do I need special shoes to play pickleball?

Yes you need proper court shoes that will provide good ankle support and stability for lateral movements. Regular running shoes will lead to eventual injury.

Can I use a tennis net to play pickleball? 

It is not ideal because pickleball nets are smaller. They are 34 inches high in the middle and 36 inches on the sides.

What are good accessories to improve my pickleball game?

Some good accessories to improve your pickleball game are lead tape and overgrips. Lead tape will help with figuring out the proper weight and balance of the paddle and the overgrips help to enlarge the paddle handle if you like larger ones for comfort.

Why is my payment not going through at checkout?

Makes sure that all card details are inputed correctly (number, CSV, Expiry etc). Ensure that address is written properly. If everything seems to be correct, try another payment method.

What if I encounter an error message during checkout?

Try refreshing the page, clearing your cache and cookies. Another option is to try making the purchase on a different browser. If the problem persists, please send us a message and we would be happy to help.

How do I add coupons or discount codes at checkout?

To apply coupons or discount codes, enter them exactly as they appear at the checkout section. Some discount codes have an expiry or a limit on how many times they can be used.

How do I know if my order was placed?

You will receive an order confirmation email.

What happens if I accidentally place a duplicate order?

You will have to reach out to us as soon as possible. If the order hasn't been processed yet, then we can cancel it. If it has already been processed and fulfilled, then you will need to go through the refund process once it arrives.